Privacy Policy

Last updated: January 1, 2026

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Lunaritual (hereinafter "we") deeply understands how important your personal information is to you. We handle your information with the utmost care. This policy explains how we collect, use, store and protect your personal information.

1. Information We Collect

Contact information: name and email;
Fulfillment information: shipping address, contact phone number, order and delivery information;
Payment information: processed by third-party payment provider Stripe; we do not store full card numbers;
Usage information: device type, browser, visit time and other statistical data;
Information you voluntarily provide: wish content, preferred varieties and other custom blessing-related information.

2. How We Use Information

To complete orders, shipping and after-sales service;
To provide services such as subscription management and ritual guide unlocking;
To send subscription status notifications and marketing information you have consented to;
To improve products and user experience through lawful, compliant analysis.

3. How We Share Information

We do not sell, rent or provide your personal information to unrelated third parties in any form. We only share in the following circumstances: with logistics and payment service providers necessary for fulfillment, or as required by laws, regulations or judicial authorities.

4. Information Security

We protect your data through encrypted transmission (HTTPS), least-privilege access controls and regular security audits. Passwords are stored only in encrypted form, and we will never ask for your payment password under any circumstances.

5. Information Retention Period

We retain your information only for as long as necessary to fulfill the purposes described in this policy. After your subscription ends or upon your request for account deletion, we will delete or anonymize the relevant data within a reasonable period, except where otherwise required by law.

6. Cookies and Analytics

This platform uses cookies to improve your experience and optimize your experience. You may refuse cookies through your browser settings, though some features may not function properly as a result.

7. Your Rights

Access and correct your personal information;
Withdraw consent to marketing communications;
Delete your personal information;

You may exercise the above rights through the contact details below, and we will respond within 7 business days.

8. Protection of Minors

This platform provides services to adults. If you are a minor, please use the service under the supervision of a guardian and ensure you have obtained the guardian's consent.

9. Policy Updates

We may update this policy from time to time. Material changes will be announced via email or on-site notice. The updated policy takes effect from the date it is published.

10. Contact Us

If you have any questions about privacy, please leave a message via the Contact Us page, or email privacy@lunaritual.life.